To receive points for your visit, tell your server that you are a part of our rewards program, and provide them with your phone number, email, or rewards account number. You must let them know before you pay. We cannot add loyalty points after the meal is paid. The server will then add your phone number to the bill, and your points will reflect on your receipt. One rewards account can be used per check. If multiple rewards members would like to redeem points, let your server know at the beginning of the meal that separate checks are required. The points will reflect on your account immediately.
The rewards program allows you to earn rewards on qualifying purchases at our restaurant. You will earn one (1) reward point for every one U.S. dollar ($1.00) you spend on food and beverages. Reward points will not be earned for any taxes, gratuities, donations, fees, or delivery charges paid. Accumulation of rewards points also excludes the purchase of gift cards, or for purchases made using Island Grill gift cards.
For members to earn reward points, a member’s phone number or e-mail address tied to the account must be presented at the time of the qualifying purchase. Reward points are not earned for any transaction or purchase made through a third-party service provider or website, including without limitation online ordering and delivery services. Generally, reward points for qualifying purchases from our restaurant will automatically appear on your account Immediately. The amount of the qualifying purchase equals the amount paid for food and beverages after application of any applicable discounts. Every time a member’s account reaches Two hundred (200) reward points, the reward points will automatically convert to a reward valued at six U.S. dollars ($6.00) (“reward(s)”). There is no limit on the number of reward points or reward dollars that a member can earn or redeem during the effective dates of the rewards program. Reward Dollars/free bowls expire if a member does not make an eligible purchase within 365 days of earning the reward dollars. (Reward points themselves do not expire). A member can view the number of reward points earned by logging into their account. Reward points may not be earned if unexpected technical difficulties arise at the point of sale. Island Grill reserves the right to change the earnings structure at any time, with or without notice.
